SHIPMENT

At Engine, we understand the excitement of receiving your fashion treasures promptly and in perfect condition. Our dedicated Shipment Team is committed to ensuring a seamless and delightful delivery experience for every order.

Fast and Reliable Shipping:

We take pride in our swift and efficient shipping services. Once we confirm your order, our team works diligently to dispatch it at the earliest. You can expect your package to arrive in top-notch condition and on time, because we know that anticipation is part of the joy of online shopping.

Real-Time Tracking:

Stay in the loop with our real-time tracking feature. Once we ship your order, you will receive a tracking number, enabling you to monitor its journey from our warehouse to your doorstep. Enjoy the convenience of knowing exactly when to expect your Engine fashion delights.

Secure Packaging:

Your satisfaction is our priority. Our Shipment Team carefully packages each item to ensure it arrives in pristine condition, ready for you to unwrap and embrace. They employ robust packaging methods to safeguard your fashion pieces during transit.

Effortless Returns and Exchanges:

In the rare instance that your Engine purchase doesn't meet your expectations, our hassle-free returns and exchange process ensures that you can shop with confidence. Simply follow our guidelines, and we'll take care of the rest.

Customer Support:

Questions about your shipment? Our customer support team is here to assist you. Reach out to us with any queries, and we'll provide timely and helpful responses.

Thank you for choosing Engine. We are not just delivering Clothes; we're delivering an experience. Happy shopping!

DELIVERY

WHERE CAN I RECEIVE MY ORDER?

You can receive it at a private address (home, work or a drop point), but never a post office box or at ENGINE store of your choice.

HOW LONG WILL MY ORDER TAKE TO ARRIVE?

It takes 3-4 business days for your order to be delivered at your doorstep.

HOW MUCH ARE DELIVERY COSTS?

PKR 250 will be charged on order value of less than PKR 5,000. We provide free delivery for orders valued above PKR 5,000 in Pakistan.

WHICH COURIER WILL DELIVER THE ORDER?

It depends on the delivery area and the type of delivery. When the order leaves our warehouse we will send you an e-mail with the courier information with tracking details.

WHAT HAPPENS IF I'M NOT AT HOME WHEN THE ORDER IS DELIVERED?

You will receive an SMS from the courier stating the payable amount. Be sure to be present at home for self-collection. In case of absence, any designated person/ family member can receive the parcel.