HOW ENGINE REFUND MY MONEY?

Once ENGINE approves and submits the return (items must be in perfect condition and have their inside labels), you will receive the amount via Bank Transfer/Discount Coupon.

WHEN WILL I RECEIVE THE REFUND FOR MY RETURN?

Once we approve the return, you will receive a confirmation email stating that we will reimburse the amount using the same bank information you provided when placing the order.

WHAT SHOULD I DO IF THE RETURN AMOUNT IS INCORRECT?

Please contact our Customer Service department at online@engine.com.pk or 0322 2364463, and we will promptly resolve the issue.

Please note that www.engine.com.pk  reserves the right to refuse returns requested or sent outside the set deadline, or for items that are not in the same condition as they were received.

DO YOU REFUND THE SHIPPING COSTS IF I RETURN ALL THE ITEMS IN AN ORDER?

No!

Please note that we do not offer exchanges or refunds on sale items.